Stop treating your operational infrastructure like a basic ticket queue. Kasper Tools injects elite engineering rigor into your Atlassian suite—building automated, governed, and highly integrated platforms that scale alongside your enterprise.
From foundational administration to advanced automation and custom integrations—we cover the full spectrum of enterprise Atlassian work.
Project configuration, workflow design, permission management, and governance reviews that align your Jira instance with how your teams actually work.
Portal configuration, SLA design, queue management, and knowledge base architecture that transforms your service desk into a high-performance operation.
Space architecture, content governance, and documentation frameworks that make your knowledge base an actual business asset.
Timesheet configuration, financial management, capacity planning, and budget reporting that gives leadership real financial visibility into project performance.
CMDB schema design, asset management workflows, and integrations that bring operational intelligence into your service management ecosystem.
Jira Automation, ScriptRunner, and REST API integrations that eliminate manual effort and free your teams for work that moves the needle.
Executive dashboards, financial reporting, and portfolio metrics that turn raw Atlassian data into actionable intelligence for leadership.
Custom applications, third-party integrations, and internal tooling built to extend your Atlassian investment and connect it to your technology stack.
Over-customized, ungoverned Jira environments burden teams with broken workflows, orphaned automations, and permission models nobody understands. We restore order and build for scale.
Without accurate time tracking, capacity data, and cross-team reporting, executives can't make sound decisions. We build the reporting layer that connects technical work to business outcomes.
When Jira, Salesforce, GitHub, and internal systems don't talk to each other, teams fill the gap with copy-paste work. We eliminate those gaps with proper API integrations and automation pipelines.
Kasper Tools LLC is founded by Deven Gambrell, an enterprise Atlassian architect with over 9 years of experience across large-scale technology organizations—including Wendy's and American Credit Acceptance.
We don't just administer tools. We optimize workflows, integrate systems, deploy custom automations, and build analytical reporting layers that align technical teams with executive strategy.
As an Atlassian Team '26 Featured Speaker, Deven brings industry-verified thought leadership and deep domain expertise to every engagement.
Schedule a Discovery Call →Structured engagements designed to deliver immediate value and a clear path forward for your Atlassian environment.
Full configuration review, governance assessment, and a prioritized recommendations report.
Portal & queue review, SLA analysis, and workflow evaluation with improvement recommendations.
Reporting review, financial visibility analysis, and a recommendations report.
Current state review, automation opportunity analysis, and a prioritized improvement roadmap.
Executive dashboard review, KPI analysis, and reporting assessment across Jira, JSM, and Tempo. Delivers a gap analysis and executive reporting roadmap.
Assets schema review, CMDB maturity assessment, and integration and governance review. Delivers a current state report and implementation roadmap.
Troubleshooting, architecture guidance, best practice reviews, and admin training.
Ongoing monthly support, governance management, and configuration management.
Full environment audit, governance framework development, and executive-level reporting.
Jira, JSM, Confluence, Assets, and automation optimization across your full Atlassian environment.
End-to-end migration planning, execution, and post-migration support for Cloud and Data Center.
ScriptRunner development, Forge & Connect apps, and custom API integrations.
Pricing may vary based on scope and complexity. Custom engagements available.
Schedule a free 30-minute discovery call. We'll assess your current environment and identify the highest-impact opportunities available to your organization.